Polices

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Shipping policies

Exciting News!!! We have recently become the first Reptile Express HUB on the west coast. This gives us the opportunity to provide faster shipping options for our reptiles exclusively through Reptile Express. 
Bugs and supplies can be shipped through Canada post and Fed ex, as well as UPS. 

Returns

All reptiles can be returned for refund within 30 days at buyers expense with proof of proper housing before return.
Any non living products can be returned in unopened package at any time, with receipt at buyers expense.
We do not guarantee live arrival on bugs without priority shipping.